Privacy policy

This Privacy Policy describes how https://www.grlc.vic.gov.au/shelflove (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

When you visit this site, we collect the below information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

The personal information we collect includes:

  • Identifying information, including your name, contact details including your email and home address.
  • Usage information, including data about your interaction with our website through devices you use.
  • Computer and connection information such as page views, traffic, URLs, IP address and web log information.
  • Transactional information, including information you provide as part of a transaction with us or that is generated because of that transaction.
  • Information we are required or authorised to collect and process under law to identify you or verify information you have provided.

Why we collect this information:

  • For the delivery of our products and services to you
  • We may use this information to send marketing and/or promotional materials.  As a customer you may choose to unsubscribe from any marketing information/materials at any time.
  • To improve our products or service offering and to manage our relationship with you

Sharing of Information:

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

We will not disclose your personal information to any third parties without your consent, unless we are required to by law or to the extent we use third parties to capture or manage your personal information on our behalf.

Shelf Love is owned and operated by Geelong Regional Libraries Corporation. For an extension of our Privacy Policy and operations please visit https://www.grlc.vic.gov.au/about-us/privacy.

If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at retail@grlc.vic.gov.au or by mail using the details provided below:

Geelong Regional Libraries Corporation, 51 Little Malop Street, Geelong VIC 3220, Australia